Contact Us
1. Customer Service Email
For order consultation, product inquiry, after-sales service, return and refund problems, please contact serviceon@planthse.com. We will reply to your message within 48 working hours.
2. Online Customer Service
We provide real-time online customer service during working hours. You can consult product parameters of garden fences, display stands, gardening tools and garden lights, order progress, logistics problems and other related questions through the online chat window.
3. Working Hours
Monday to Friday: 9:00 - 18:00. We do not provide real-time customer service on weekends and statutory holidays, but we will reply to your messages in the first time after resuming work.
4. Feedback & Suggestions
We welcome every customer's valuable feedback and suggestions on products and services. Your opinions help us continuously optimize gardening product quality and upgrade shopping experience.