Shipping Policy
1. Shipping Coverage
We provide worldwide shipping services for all our gardening products, including garden fences, flower pot display stands, gardening tools, and garden lights. We cover most countries and regions across the globe to meet the landscaping and gardening needs of every customer.
2. Processing Time
All orders will be processed within 1-3 business days after payment confirmation. Orders placed on weekends and official holidays will be processed on the next working day. For customized garden fence products, the processing time will be extended to 3-5 business days due to size and style customization.
3. Shipping Time
Standard shipping takes 7-15 business days for most countries. Remote areas may require 15-25 business days of delivery time. The actual delivery time is subject to the local logistics efficiency and customs clearance progress.
4. Shipping Fees
We offer free standard shipping for orders over a specified amount. For orders below the threshold, fixed shipping fees will be charged according to the product weight, size and delivery destination. Large-sized products such as garden fences will be calculated with volumetric freight standards.
5. Order Tracking
Once your order is shipped, we will send a tracking number and logistics query link to your registered email. You can check the real-time delivery status of your gardening products at any time.
6. Customs & Duties
International orders may incur local customs duties, taxes and handling fees. These additional fees are borne by the recipient. We will strictly declare product values in accordance with international logistics regulations and provide relevant customs clearance documents if needed.